2019 Program Advisory Council
Mike Schicktanz, Global IT Networks Director, AGILENT TECHNOLOGIES
Steve Sesko, Executive Director, CHAIN IQ
Michael Wynston, Director G-FIT Network Architecture, FIRST DATA
Kim Biña, Team Lead Network Infrastructure, WHITE & CASE
Day One: Monday, 8 April 2019
8:15 REGISTRATION AND REFRESHMENTS
9:00 OPENING REMARKS
9:10 LIVE POLL #1
9:15 USE CASE PRESENTATION: SECURITY EMPOWERED SD-WAN
Barry Bonson-Bruce, Director of Global IT Infrastructure, GATE GOURMET
9:40 PANEL DISCUSSION: BUILDING VIRTUAL WALLS—CHALLENGES IN NETWORK SECURITY FROM EDGE TO CLOUD
With a new mix of network topologies come new security concerns. As applications move from private servers to the cloud, administrators must secure both environments. This panel will explore how and where WAN managers can secure evolving traffic flows.
How secure is the cloud? What are the security implications of migrating applications from private to public cloud?
What assurances do enterprises have for security within and between VPCs?
What are the best options for securing the link between primary infrastructure and VPCs?
Are appliance-based firewalls still viable? Is cloud-based security service sufficient?
How do you secure local internet breakouts at branch locations? What about remote and roaming employees?
What are the best practices for policy updates in the modern WAN environment?
How do we define the security perimeter for the WAN?
Charles Kaplan, Deputy CTO, RIVERBED
Jim Fagan, Director, Global Platforms, TELSTRA
Moderator: Jason Gintert, Co-Founder & CTO, WAN DYNAMICS
10:20 MORNING COFFEE BREAK & EXHIBIT HALL
10:50 USE CASE PRESENTATION: DEPLOYING SD-WAN, A TRUE SUCCESS STORY
Rich Brownlee, Director of Infrastructure and Operations, PACIFIC DENTAL SERVICES
Aaron Tomosky, Director of Solution Consulting, QOS NETWORKS
11:15 TELEGEOGRAPHY PRESENTATION: BENCHMARKING ENTERPRISE NETWORKS — MODELING DIFFERENT NETWORK CONFIGURATION COSTS
This TeleGeography presentation will present global trends in networking pricing and will evaluate the total cost of ownership of several network configurations based on different corporate network needs.
Michael Bisaha, Manager, Data Science, TELEGEOGRAPHY
11:40 PANEL DISCUSSION: LETTERS FROM THE SD-WAN FRONTIER—FROM POC TO PILOT & ROLL OUT
While some enterprise WAN managers continue to evaluate SD-WAN as a new technology, a growing number have deployed SD-WAN in their global network and accumulated experience with implementation and daily operation. This session will review experiences with SD-WAN adoptions, evaluate results, and assess changes in network management prompted by SD-WAN. This panel will allow end-users, carriers, and vendors to explore their or their customers’ experiences in integrating SD-WAN into the corporate network and offer advice on issues and successes to look out for.
What was your motivation for pursuing SD-WAN? What is the business case? How do those cases vary with global, domestic, and smaller-scale networks and organizations?
What are the best practices for proof of concept?
What is the scope of an SD-WAN implementation? How should WAN managers time the transition?
What challenges should WAN managers anticipate during the proof-of-concept, pilot, and roll-out stage?
How does SD-WAN impact overall WAN spending?
Most enterprises still plan to keep MPLS, how do they calibrate their MPLS exposure?
How should enterprises choose between vendor appliances and VNFs/uCPE models?
What virtual network functions do WAN managers deploy with SD-WAN?
Michael Wynston, Director G-FIT Network Architecture, FIRST DATA CORPORATION
Chris Spain, VP of Enterprise Products and Cloud Services, JUNIPER NETWORKS
Jonathan Eastern, Global Head, Network Engineering, MARSH & MCLENNAN COMPANIES
Alastair Johnson, Principal Solution Architect, NUAGE NETWORKS
Louise Fouracre, Manager Business Development, ZAYO GROUP
Moderator: Taki Remtulla, Co-Founder & CTO, ABILITA
12:20 LUNCH & EXHIBIT HALL
13:20 LIVE POLL #2
13:30 USE CASE PRESENTATION: NFV BENEFITS AND CHALLENGES TO DEPLOYMENT IN THE ENTERPRISE
Michael Wynston, Director G-FIT Network Architecture, FIRST DATA CORPORATION
13:55 PANEL DISCUSSION: THE LONGEST MILE—SELECTING AND SOURCING THE UNDERLAY NETWORK
SD-WAN has revolutionized network service options with a network overlay, but the underlay of physical connectivity remains the WAN foundation. This session will explore and compare the benefits and risks of various access technologies, with a focus on the shift to local internet breakout and broadband sourcing.
What are the distinctions in price, security, and SLAs that customers need to understand between TDM or Ethernet access lines, DIA, and broadband?
What are some “model portfolios” of access types per location type? Are two discrete connections sufficient?
What are some of the challenges or advantages to sourcing broadband or DIA directly from ISPs at each branch rather than through a global network provider or aggregator?
Is wireless moving beyond backups and temporary to become a genuine alternative? What impact might 5G have on the WAN?
How can WAN managers determine whether access lines are truly diverse, with no single point of failure?
Chris Cannon, President, CANNON GROUP
Sander Barens, CCO, EXPEREO
Rich Vidil, VP Sales Engineering, GTT COMMUNICATIONS
Moderator: Greg Bryan, Senior Manager, Enterprise Research, TELEGEOGRAPHY
14:35 WAN BOOTH SPRINT
15:35 AFTERNOON COFFEE BREAK & EXHIBIT HALL
16:05 TELEGEOGRAPHY PRESENTATION: SD-WAN PROVIDER LANDSCAPE—SERVICE DELIVERY, PRICING MODELS, AND M&A IN THE SOFTWARE DRIVEN NETWORK MARKETPLACE
This TeleGeography presentation will review the SD-WAN provider landscape and delve into how vendors sell and deliver SD-WAN service differently, and examine different models such as vendor-direct service, carrier-provided service, and managed services provider-based service.
Greg Bryan, Senior Manager, Enterprise Research, TELEGEOGRAPHY
16:30 PANEL DISCUSSION: SEEKING PEAK PERFORMANCE—MONITORING, SLAS, AND QOE IN THE POST-MPLS WAN
One of the most common reasons enterprises have indicated they are adopting SD-WAN is to improve network performance and reliability. Regardless of whether a company has adopted SD-WAN or has some other version of a hybrid network and specific NFVs, it is increasingly clear that few WANs will simply rely on MPLS and WAN optimization to maintain network functionality and internal or external customer “quality of experience” (QoE) going forward. This panel will home in on the growing list of alternatives to maintain excellent network performance, from SD-WAN monitoring features, to cloud monitoring, and will explore the future possibilities of things like blockchain, and end-to-end SLAs on internet service.
Do mission-critical applications still require MPLS in some circumstances, or can new tools provide sufficient QoS over DIA or even broadband? Will a post-MPLS network compromise development and support of performance-intensive real-time applications?
What are the key monitoring and performance capabilities of SD-WAN? How do they differ by provider?
How can WAN managers best track specific application performance, including the end-to-end internal customer QoE? How do they correlate network performance metrics to actual user experience?
How are SLAs changing as enterprises leave the end-to-end MPLS environment? Are application-specific SLAs possible? Are there other ways to ensure QoE?
Are end-to-end SLAs on dedicated internet access available from some providers? How does pricing and service compare to MPLS?
Angelique Medina, Senior Product Marketing Manager, THOUSANDEYES
Moderator: Steve Garson, President, SD-WAN EXPERTS
17:10 CLOSING REMARKS
17:20 NETWORKING DRINKS
18:20 CLOSE OF DAY ONE
Day Two: Tuesday, 9 April 2019
8:30 ENTERPRISE BREAKFAST
This enterprise-only event is intended to foster conversation and build a community of enterprise network managers. In addition to coffee & food to begin the day, this session offers all enterprise attendees the opportunity to discuss candidly the challenges in running their networks and glean insight and guidance from their peers.
8:30 REGISTRATION AND REFRESHMENTS & EXHIBIT HALL
9:30 OPENING REMARKS
9:35 LIVE POLL #3
9:40 USE CASE PRESENTATION: OVERCOMING CLOUD-BASED BARRIERS TO MULTICASTING
Arkadiy Gulko, Principal Network Architect, REFINITIV
10:05 PANEL DISCUSSION: DELIVERING THE CLOUD — CONNECTION MODELS, SECURITY AND PERFORMANCE
While the WAN managers have adapted their networks to the clouds, the cloud providers have also adopted new strategies to accommodate and engage with enterprise users either directly or through channel partners. Cloud provider geography and different strategies for connecting to cloud providers can affect enterprise application performance and have a direct effect on WAN design. This panel is designed to see cloud from the perspective of the cloud providers as well as end users and network providers and delve more deeply into:
How do you determine what services should go into the cloud or remain on-prem?
How do enterprises connect to cloud-based services? What are advantages and disadvantages of using internet, peering, VPN, or private transport links?
What are the most common use cases for dedicated connections (Direct Connect, ExpressRoute) to cloud service providers?
How are the CSP partner ecosystems evolving? Are CSPs working more directly with enterprises, or do enterprises rely more on partner service providers (telcos, colos, MSOs, system integrators) to assist enterprises in migrating to the cloud or connecting to cloud services?
CSPs offer networking services, such as Azure’s Virtual WAN or AWS’s Global Accelerator, that route traffic over their private networks instead of the public internet. What are the pros and cons of using a CSP network versus a carrier network? Are they a substitute for telco and ISP services or complementary?
How do you secure cloud services? What are the different security responsibilities of the CSP and the enterprise? What specific methods do CSPs and enterprises use to secure this new environment? What are some potential gaps in security? What role does SDN play in cloud security? Do you add additional layer of encryption for your Cloud hosted applications?
Antonio Santoro, Manager Network Engineering, SANOFI
Evan You, Head of Global Network Engineering, TD BANK
Johan Ottosson, Head of Strategy, TELIA CARRIER
Moderator: Paul Brodsky, Senior Analyst, TELEGEOGRAPHY
10:45 ENTERPRISE ROUNDTABLES
Networking professionals from across verticals come together to share tips, discuss common challenges, and get to know each other in this series of community-building meetings. Discussion breakouts include:
NETWORK CHALLENGES IN FINANCIAL SERVICES
Facilitator: Timothy Reilly, Manager IT – Americas, CHAIN IQ (UBS)
SD-WAN FROM RESEARCH TO ROLLOUT
CLOUD CONNECTIVITY AND SECURITY
SOURCING AND PERFORMANCE STRATEGIES FOR HYBRID NETWORKS
SMALL & MEDIUM ENTERPRISES
11:25 MORNING COFFEE BREAK & EXHIBIT HALL
11:55 TELEGEOGRAPHY PRESENTATION: PROVIDER LANDSCAPES—HOW THE CSP AND NETWORK PROVIDER BACKBONE GEOGRAPHY AFFECTS THE WAN
TeleGeography reviews trends in enterprise network footprints, connections to the cloud and CSP geography, as well as global submarine networks, pricing, and traffic. Matching your physical network needs with those of your provider can have an important effect on costs and performance.
Paul Brodsky, Senior Analyst, TELEGEOGRAPHY
12:20 PANEL DISCUSSION: PICKING YOUR PARTNERS—STRATEGIES FOR THE INFRASTRUCTURE MANAGER
WAN managers have always faced sourcing choices in network services, such as going with a single global provider or picking a portfolio of regional specialists. Hybrid networks pose new sourcing options, such as going with a managed or DIY SD-WAN service. This panel will explore sourcing options in the modern WAN.
In what cases should an enterprise get overlay or other ancillary services from their network or managed services provider and in what cases should they go with a “DIY” approach?
Does SD-WAN facilitate a regional WAN sourcing strategy over a one-stop-shop global WAN solution? Or does this still depend on other factors such as WAN requirements, internal IT expertise and others?
How can enterprises best choose between a fully managed service and network-only service?
When should enterprises consider a “co-managed SD-WAN” approach such as one in which they can create policies for apps, designate new branch sites and provision new apps, but their carrier/MSP handles network and equipment procurement, manages install, and troubleshooting?
What criteria should WAN managers use to evaluate network and communications providers?
What about mobile convergence? Are there reasons to source mobile and wireline or WAN service from the same providers?
What new opportunities
Stan Hubbard, Director of Communications & Research, MEF
Laurent Zimmerli, VP Product Marketing, OPEN SYSTEMS
Moderator: Michael Bisaha, Manager, Data Science, TELEGEOGRAPHY
13:00 LUNCH & EXHIBIT HALL
14:00 LIVE POLL #4
14:10 SMALL & MEDIUM-SIZED ENTERPRISE USE CASE PRESENTATION
14:35 PANEL DISCUSSION: POSTCARDS FROM THE EDGE— SEEKING SOLUTIONS FOR REMOTE SITES, UNCOMPETITIVE MARKETS, M&A, AND OTHER NETWORK HEADACHES
Multinational WAN managers have to balance budget priorities, IT requirements, and geographically diverse locations. Many however are saddled with those challenges plus rural or remote sites, locations in difficult markets, and developing and less competitive telecom markets. Others have frequent acquisitions to manage or rapidly growing businesses that require constant attention both in terms of architecture and sourcing. This panel aims to outline some of the extra challenges infrastructure managers might face and strategies to overcome them.
What are the most difficult markets for network connectivity and how have enterprises and providers worked to do business in those places?
What are the best practices for sustaining connectivity with operations in China?
Whether it is manufacturing, resource extraction, or other rural industries, what are the best tools and strategies to connect remote markets?
If your company frequently engages in acquisition or experiences rapid growth, how do you maintain service and continuity across an ever-expanding WAN?
How has telework and mobile employees impacted end-to-end WAN management?
What are the best strategies for handling growing bandwidth demands and shrinking budgets?
Leonard Bernstein, Director, Network & Security Operations, COTIVITI
Kevin Lau, Solutions Manager, SINGTEL
Moderator: Ciaran Roche, Co-Founder & CTO, COEVOLVE
15:15 AFTERNOON COFFEE BREAK & EXHIBIT HALL
15:45 PANEL DISCUSSION: ANALYST AND CONSULTANT ROUNDUP—LESSONS LEARNED AT THE WAN SUMMIT NYC 2019 AND PREDICTIONS FOR THE FUTURE
This panel will review the key themes that have emerged from this WAN Summit and provide delegates with the primary take home points and action items that grew out of the case studies and panel sessions. This panel of consultants and analysts will help the enterprise and vendor delegates conceptualize how to utilize new information that emerged in our case studies and panels.
What were the key themes you will take away from this Summit?
What was the most interesting new thing you learned?
What can we expect to see in the WAN market emerging over the next year?
What advice would you have for network providers trying to stay relevant in this market?
What are the key action items you would advise end-users to leave with?
16:25 CLOSING REMARKS FROM THE CHAIR
16:30 CLOSE OF CONFERENCE
If you are interested in speaking opportunities, please contact:
Martina Höllbacher, Product Development - WAN Summit Series
Tel. +44 (0) 207 779 7290