London

October 2019

2018 Agenda

Advisory Board:

Jon Banks, Senior Network Analyst, ARUP
Robin Atkin, VP Network Strategy and Innovation, BARCLAYS
Laurence Andrews, Global Engineer, CUSHMAN & WAKEFIELD
Chris Hale, Global Network Services Manager, FINNING

Day One: WEDNESDAY 17 October 2018

8:15   REGISTRATION AND REFRESHMENTS

9:00   OPENING REMARKS

9:10   LIVE POLL

9:15   ENTERPRISE CASE STUDY: ONE LARGE LAW FIRM’S TRANSITION TO SD-WAN

Presented by: Julian Simpson, Leading UK Law Firm

9:40   ENTERPRISE CASE STUDY:  SD-WAN ROLL OUT - PITFALLS AND CHALLENGES

SD-WAN is typically viewed as the single answer to the challenges faced by enterprise WAN IT infrastructure today. However, the ground reality of implementing SD-WAN is easier said than done. The more complex an enterprise network infrastructure is, the more could be the number of issues relating to performance, operational agility, security and availability. This session will review the challenges faced by GE while rolling out SD-WAN. The speakers from Microland and GE will also identify key troubleshooting lessons and best practices learned in the process.

  • What were the business drivers/goals for embracing SD-WAN

  • What were challenges that were anticipated during the SD-WAN implementation for GE and how were they resolved.

  • Unknown threats and deviations that cropped up during the implementation and the solutions for the same.

  • Expected outcomes to be delivered through the SD-WAN implementation.

  • Best practices an enterprise need to imbibe to avoid pitfalls.

Gary Holland, Principal Infrastructure Architect, GE DIGITAL
Bob Wysocki, Chief Technology Officer, MICROLAND

10:05   PANEL DISCUSSION: BUILDING VIRTUAL WALLS - CHALLENGES IN NETWORK SECURITY FROM EDGE TO CLOUD

With new network technologies and topologies come new security concerns. As many applications move from private servers to the cloud, administrators must secure them, while maintaining security of applications that remain on private servers. This panel will explore how and where WAN managers can secure evolving traffic flows.

  • How do new technologies change security needs, and how does this differ by industry?

  • Are cloud-based firewalls a workable alternative security strategy? In what situations?

  • What are the best strategies for policy updates in the modern WAN environment?

  • What challenges does the move from private to public cloud for business applications present?

  • How can enterprises prepare for known threats such as DDOS?

  • How do you deal with visibility in cases like SaaS that is often delivered over SSL?

Robin Atkin, VP Network Strategy and Innovation, BARCLAYS
Laurent Zimmerli,
VP Product Marketing, OPEN SYSTEMS
Tom Weston,
Technical Sales Consultant, TENEO
Csaba Kiss Kallo, Head of Portfolios - Connectivity and Security, VODAFONE
Moderator: Daniel Hunt, Manager, WAVESTONE ADVISORS

10:45   MORNING COFFEE BREAK  & EXHIBIT HALL

11:15   PRESENTATION: SECURITY AS A SERVICE: VULNERABILITY OF THE SD-WAN EDGE

SD-WAN services will increasingly be deployed over multiple operator networks to edge devices in enterprise locations that support virtualized network functions. The benefits include greater reach and potential footprint for SD-WAN services and very fast service set up that doesn't require 'truck roll' by the service provider. However, security challenges resulting from such deployments which need to be understood and addressed. This session highlights potential vulnerabilities in uCPEs used for SD-WAN services and even for the virtualized security instances running there, and the importance of standardizing, formalizing and certifying their mitigation in Service Level Agreements between SD-WAN customer and managed service providers. It also considers the question of who owns the responsibility for securing the SD-WAN edge on uCPE and if this signals the emergence of a new class of Security as a Service (SECaaS) provider.

Daniel Bar-Lev, Director, Office of the CTO, MEF

11:40   TELEGEOGRAPHY PRESENTATION: BENCHMARKING ENTERPRISE NETWORKS — MODELING DIFFERENT NETWORK CONFIGURATION COSTS

This TeleGeography presentation will present global trends in networking pricing and will evaluate the total cost of ownership of several network configurations based on different corporate network needs.  

Greg Bryan, Senior Manager, Enterprise Research, TELEGEOGRAPHY

12:05   PANEL DISCUSSION: LETTERS FROM THE FRONTIER - WHAT TO LOOK OUT FOR IN THE SD-WAN ADOPTION, FROM POC TO PILOT TO ROLL OUT

While some enterprise WAN managers continue to evaluate SD-WAN as a new technology, a growing number have deployed SD-WAN in their global network and accumulated experience with implementation and daily operation. This session will review experiences with SD-WAN adoptions, evaluate results, and assess changes in network management prompted by SD-WAN. This panel will allow end-users, carriers, and vendors to explore their or their customers’ experiences in integrating SD-WAN into the corporate network and offer advice on issues and successes to look out for.

  • What is the business case for SD-WAN in several different verticals and how have those cases been met with the final product?

  • How should WAN managers time the SD-WAN transition?

  • How does SD-WAN impact overall WAN spending?

  • Most enterprises still plan to keep MPLS, how do network managers make that decision and right size their MPLS exposure?

  • What virtual network functions do WAN managers deploy with SD-WAN?

  • How should enterprises choose between vendor appliances and v/uCPE models?

  • What are the key concerns with VNFs and service orchestration?

Samir Desai, Director of Product Management, GTT
Mathias Zimmermann, Chief Solution Architect, NTT EUROPE
Jean Critcher McDonald, Head of Solution Consulting Europe, ORANGE BUSINESS SERVICES
Greg Ferro
, Co-Founder, PACKET PUSHERS
Andy Gottlieb, Co-Founder & CMO, TALARI NETWORKS
Moderator: Rob Schult, Research Director, TELEGEOGRAPHY

12:45   LUNCH & EXHIBIT HALL

13:45   LIVE POLL

13:55   ENTERPRISE CASE STUDY: VENDOR SELECTION AND MANAGING WAN MIGRATION

Trevor McLachlan, Infrastructure Project Manager – Global,  (FORMERLY) BMI GROUP

14:20   PANEL DISCUSSION: THE LONGEST MILE - SELECTING AND SOURCING THE UNDERLAY NETWORK

It is easy to talk about bandwidth on demand and other benefits of SDx in the datacenter or between network nodes where excess capacity is deployed, but bringing those capabilities to the branch office and the user is a completely different prospect. This session will explore and compare the benefits and risks of various access technologies, traditional leased line and Ethernet access, DIA, broadband, and LTE and 5G.

  • What are the key differences in price, security, and SLAs that customers need to understand between TDM or Ethernet access lines, DIA, and broadband?

  • When do most enterprises employ LTE? Is wireless moving beyond backups and temporary to become a genuine alternative?

  • What is the future of wireless access? What impact might 5G have on the LAN?

  • What steps can end users or providers take to improve last mile QoS?

  • What are some of the challenges or advantages to sourcing broadband or DIA directly from ISPs rather than through a network provider or aggregator?        

Marcel Koenig, Principal, ICT Technology and Sourcing, ANCOMA CONSULTING 
Jon Banks, Senior Network Analyst, ARUP 
Keith Langridge, VP Connect Portfolio, Global Services, BT  
Sander Barens, VP Commercial Development, EXPEREO 
Moderator: Mark Sheard, Managing Director, TECHCALIBER UK

INTERACTIVE Q&A 

15:00   AFTERNOON COFFEE BREAK & EXHIBIT HALL

15:35   TELEGEOGRAPHY PRESENTATION: SD-WAN PROVIDER LANDSCAPE—SERVICE DELIVERY, PRICING MODELS, AND M&A IN THE SOFTWARE DRIVEN NETWORK MARKETPLACE

This TeleGeography presentation will review the SD-WAN provider landscape and delve into how vendors sell and deliver SD-WAN service differently, and examine different models such as vendor-direct service, carrier-provided service, and managed services provider-based service. 

Rob Schult, Research Director, TELEGEOGRAPHY

16:00   PANEL DISCUSSION: SEEKING PEAK PERFORMANCE—MONITORING, SLAS, AND QOE IN THE POST-MPLS WAN

One of the most common reasons enterprises have indicated they are adoption SD-WAN is to improve network performance and reliability. Regardless of whether a company has adopted SD-WAN or has some other version of a hybrid network and specific NFVs, it is increasingly clear that few WANs will simply rely on MPLS and WAN optimization to maintain network functionality and internal or external customer “quality of experience” (QoE) going forward. This panel will home in on the growing list of alternatives to maintain excellent network performance, from SD-WAN monitoring features, to cloud monitoring, and will explore the future possibilities of things like blockchain, and end-to-end SLAs on internet service. 

  • Do voice/video still require MPLS in some circumstances, or can new tools provide a similar QoS over DIA or even broadband?

  • What are the key monitoring and performance capabilities of SD-WAN? How do they differ by provider?

  • How can WAN managers best track specific application performance, including the end-to-end internal customer QoE?

  • What are the future possibilities for blockchain in SDx and how might they assist in areas such as ERP performance?

  • How are SLAs changing as enterprises leave the end-to-end MPLS environment? Are application-specific SLAs possible?

  • Are end-to-end SLAs on dedicated internet access available from some providers? How does pricing and service compare to MPLS?

Wim Henderickx, Director Network Consulting, NUAGE NETWORKS/NOKIA
Thomas Lentz,
Solution Manager Innovative Services, SINGTEL  
Fouaz Bouguerra, Senior Manager, IZO SD-WAN Product Incubation, TATA COMMUNICATIONS
Neil Miller,
Solutions Engineering Manager, EMEA, THOUSANDEYES
Moderator: Leo Whyte, Principal Consultant, PA CONSULTING 

INTERACTIVE Q&A 

16:40   LIVE POLL

16:50   CLOSING REMARKS AND DRINKS SPONSOR SPEECH

17:00   NETWORKING DRINKS

18:00   CLOSE OF DAY ONE

DAY TWO: THURSDAY 18 OCTOBER 2018  

8:30   WAN ENTERPRISE FORUM BREAKFAST

The WAN Enterprise Forum Breakfast club is an intimate enterprise-only event intended to foster conversation and build a community of enterprise network managers. In addition to nourishment to begin the day, this session offers members of the WAN Enterprise Forum the opportunity to discuss candidly the challenges in running their networks and glean insight and guidance from their peers. 

8:30   REGISTRATION AND REFRESHMENTS & EXHIBIT HALL

9:30   OPENING REMARKS

9:35   LIVE POLL

9:40   ENTERPRISE CASE STUDY: SD-WAN IN THE REAL WORLD

SD-WAN is quickly becoming a defacto networking standard, changing the way that connections are made from cloud to data center to branch offices. In this session, VeloCloud, now part of VMware customer CWS discusses its implementation of SD-WAN and how the technology has changed its business.

Rico Kaden, IT Infrastructure Solution Architect, CWS
John Arnold
, Head of EMEA Sales, VMWARE

10:05   PANEL DISCUSSION: DELIVERING THE CLOUD—CLOUD CONNECTION MODELS, SECURITY AND PERFORMANCE  

While the WAN managers have adapted their networks to the clouds, the cloud providers have also adopted new strategies to accommodate and engage with enterprise users either directly or through channel partners. Cloud provider geography and different strategies for connecting to cloud providers can affect enterprise application performance and have a direct effect on WAN design. This panel is designed to see cloud from the perspective of the cloud providers as well as end users and network providers and delve more deeply into: 

  • What are the most common ways enterprises connect to the cloud? Internet? Peering (public or private)? VPN? Dedicated connections? 

  • Do CSPs work directly with enterprises typically, or is it more common for carriers to assist enterprises in connecting to cloud services? 

  • Is there an increased role of network fabric providers connecting to data centers, such as Megaport, PacketFabric, and now Equinix?

  • Who are the primary CSP channel partners for offering cloud services to enterprises (carriers, colo operators, VARs, MSPs etc.)? How can enterprises design their network to ensure performance of applications that are being accessed remotely? 

  • What are the costs and network factors enterprises should consider when moving an application to the cloud?

  • How does cloud provider geography affect network design?

Claudio Scola, Director of Product Management EMEA, CENTURYLINK
Sony Kogin, Principal Product Marketing Manager, CITRIX
Jezzibell Gilmore
, SVP Business Development & Co-Founder, PACKETFABRIC
Simon Lodge,
Senior Network Design, PEARSON
Rubén Núñez García,
Global Product Marketing Manager - Wide Area Network Services, TELEFONICA BUSINESS SOLUTIONS
Moderator: Patrick Christian, Senior Analyst, TELEGEOGRAPHY

10:45   MORNING COFFEE BREAK & EXHIBIT HALL

11:20   TELEGEOGRAPHY PRESENTATION: PROVIDER LANDSCAPES—HOW THE CSP AND NETWORK PROVIDER BACKBONE GEOGRAPHY AFFECTS THE WAN

TeleGeography reviews trends in enterprise network footprints, connections to the cloud and CSP geography, as well as global submarine networks, pricing, and traffic. Matching your physical network needs with those of your provider can have an important effect on costs and performance. 

Patrick Christian, Senior Analyst, TELEGEOGRAPHY

11:45   PANEL DISCUSSION: PICKING YOUR PARTNERS—SOURCING AND SELECTION STRATEGIES FOR THE INFRASTRUCTURE MANAGER

The SD-WAN overlay network opens up the possibilty for WAN managers to rethink the topology, technology, and vendors of their physical network. This panel will explore and debate the choices WAN managers face for network, equipment, and UC sourcing in the hybrid environment, including questions such as:  

  • Does SD-WAN facilitate a regional WAN sourcing strategy over a one-stop-shop global WAN solution? Or does this still depend on other factors such as WAN requirements, internal IT expertise and others?

  • How can enterprises best choose between a fully managed service and network-only service?

  • When should enterprises consider a “co-managed SD-WAN” approach such as one in which they can create policies for apps, designate new branch sites and provision new apps, but their carrier/MSP handles network and equipment procurement, manages install, and troubleshooting?

  • What criteria should WAN managers use to evaluate network and communications providers?

  • What are the best practices for RFIs and RFPs?

  • In what cases should an enterprise get overlay or other ancillary services from their network or managed services provider and in what cases should they go with a “DIY” approach?

  • What about mobile convergence? Are there reasons to source mobile and wireline or WAN service from the same providers?

Martin Budd, Regional Sales Director, CATO NETWORKS 
Richard Brown
, Managing Director, STRAXIA
Anthony Hopewell
, Head of Global Managed Network Services, TELSTRA
Dimitri Voutsinas,
Head of Network Design and Development, REFINITIV
Moderator: Catherine Lucas,
Founder & CEO, NAVIGACOM

12:25   LUNCH & EXHIBIT HALL

13:50   LIVE POLL

14:00   PANEL DISCUSSION: POSTCARDS FROM THE EDGE — SEEKING SOLUTIONS FOR REMOTE SITES, UNCOMPETITIVE MARKETS, M&A, AND OTHER NETWORK HEADACHES

The typical WAN manager for a multinational corporation has to balance budget priorities, IT requirements, and geographically diverse locations. Many however are saddled with those challenges plus rural or remote sites, locations in difficult markets, and developing and less competitive telecom markets. Others have frequent acquisitions to manage or rapidly growing businesses that require constant attention both in terms of architecture and sourcing. This panel aims to outline some of the extra challenges infrastructure managers might face and strategies to overcome them. 

  • What are the most difficult markets for network connectivity and how have enterprises and providers worked to do business in those places?

  • Whether it is manufacturing, resource extraction, or other rural industries, what are the best tools and strategies to connect remote markets?

  • If your company frequently engages in acquisition or experiences rapid growth, how do you maintain service and continuity across an ever-expanding WAN?

  • How has the explosion of telework and mobile employees impacted end-to-end WAN management?

  • What are the best strategies for handling growing bandwidth demands and shrinking budgets?

Ian McEwan, VP & General Manager, ARYAKA NETWORKS
Ronald Van Der Breggen
, Chief Commercial Officer, LEOSAT ENTERPRISES
Dimitri Voutsinas,
Head of Network Design and Development, REFINITIV
Simon Pamplin,
Technical Sales Director, EMEA, SILVER PEAK
Moderator: Rob Schult, Research Director, TELEGEOGRAPHY

INTERACTIVE Q&A 

14:40   AFTERNOON COFFEE BREAK & EXHIBIT HALL

15:15   PANEL DISCUSSION: ANALYST AND CONSULTANT ROUNDUP — LESSONS LEARNED AT THE WAN SUMMIT LONDON 2018

This panel will review the key themes that have emerged from this WAN Summit and provide delegates with the primary take home points and action items that grew out of the case studies and panel sessions. This panel of consultants and analysts will help the enterprise and vendor delegates conceptualize how to utilize new information that emerged in our case studies and panels. 

  • What were the key themes you will take away from this Summit?

  • What was the most interesting new thing you learned?

  • What can we expect to see in the WAN market emerging over the next year?

  • What advice would you have for network providers trying to stay relevant in this market?

  • What are the key action items you would advise end-users to leave with?

Morgann Wauquier, Senior Consultant, NAVIGACOM
Richard Brown
, Managing Director, STRAXIA
Mark Sheard,
Managing Director, TECHCALIBER UK
Rob Schult,
Research Director, TELEGEOGRAPHY 
Craig Northveth,
CTO, THE NETWORK COLLECTIVE
Moderator: Greg Bryan, Senior Manager Enterprise Research, TELEGEOGRAPHY  

15:55   CLOSING REMARKS FROM THE CHAIR

16:00  EXHIBIT HALL AND NETWORKING

17:30   CLOSE OF CONFERENCE