London

17-18 October 2018

2018 PRELIMINARY Agenda

Advisory Board:

Jon Banks, Senior Network Analyst, ARUP

Robin Atkin, VP Network Strategy and Innovation, BARCLAYS

Laurence Andrews, Global Engineer, CUSHMAN & WAKEFIELD

Chris Hale, Global Network Services Manager, FINNING

Day One: WEDNESDAY 17 October 2018

8:15   REGISTRATION AND REFRESHMENTS

9:00   OPENING REMARKS

9:10   LIVE POLL

9:15   KEYNOTE PRESENTATION: THE SMART NETWORK—WHAT IS NEXT IN THE WAN

9:40   ENTERPRISE CASE STUDY:  SD-WAN ROLL OUT—PITFALLS AND CHALLENGES

Now that many enterprises have taken the SD-WAN plunge, this case study will review what was particularly challenging about rolling out SD-WAN and identify key troubleshooting lessons learned in the process. 

10:05   PANEL DISCUSSION: LETTERS FROM THE FRONTIER—WHAT TO LOOK OUT FOR IN SD-WAN ADOPTION, FROM POC TO PILOT TO ROLL OUT 

While some enterprise WAN managers continue to evaluate SD-WAN as a new technology, a growing number have deployed SD-WAN in their global network and accumulated experience with implementation and daily operation. This session will review experiences with SD-WAN adoptions, evaluate results, and assess changes in network management prompted by SD-WAN. This panel will allow end-users, carriers, and vendors to explore their or their customers’ experiences in integrating SD-WAN into the corporate network and offer advice on issues and successes to look out for. 

  • What is the business case for SD-WAN in several different verticals and how have those cases been met with the final product?  
  • How should WAN managers time the SD-WAN transition? 
  • How does SD-WAN impact overall WAN spending? 
  • Most enterprises still plan to keep MPLS, how do network managers make that decision and right size their MPLS exposure? 
  • What virtual network functions do WAN managers deploy with SD-WAN?  
  • What are the key concerns with VNFs and service orchestration? 

10:45   MORNING COFFEE BREAK  & EXHIBIT HALL

11:15   ENTERPRISE CASE STUDY: ARCHITECTING THE SD-WAN-ENABLED NETWORK  

This case study will look at changes in WAN design and architecture after integrating SD-WAN. 

11:40   TELEGEOGRAPHY PRESENTATION: BENCHMARKING ENTERPRISE NETWORKS — MODELING DIFFERENT NETWORK CONFIGURATION COSTS

This TeleGeography presentation will present global trends in networking pricing and will evaluate the total cost of ownership of several network configurations based on different corporate network needs.  

12:05   PANEL DISCUSSION: THE LONGEST MILE—SELECTING AND SOURCING THE UNDERLAY NETWORK

It is easy to talk about bandwidth on demand and other benefits of SDx in the datacenter or between network nodes where excess capacity is deployed, but bringing those capabilities to the branch office and the user is a completely different prospect. This session will explore and compare the benefits and risks of various access technologies, traditional leased line and Ethernet access, DIA, broadband, and LTE and 5G. 

  • What are the key differences in price, security, and SLAs that customers need to understand between TDM or Ethernet access lines, DIA, and broadband? 
  • When do most enterprises employ LTE? Is wireless moving beyond backups and temporary to become a genuine alternative? 
  • What is the future of wireless access? What impact might 5G have on the LAN? 
  • What steps can end users or providers take to improve last mile QoS? 
  • What are some of the challenges or advantages to sourcing broadband or DIA directly from ISPs rather than through a network provider or aggregator? 

12:45   LUNCH & EXHIBIT HALL

13:45   LIVE POLL

13:55   ENTERPRISE CASE STUDY: SECURITY CHALLENGES FOR THE WAN MANAGER

14:20   PANEL DISCUSSION: BUILDING VIRTUAL WALLS—CHALLENGES IN NETWORK SECURITY FROM EDGE TO CLOUD  

With new network technologies and topologies come new security concerns. As many applications move from private servers to the cloud, administrators must secure them, while maintaining security of applications that remain on private servers. This panel will explore how and where WAN managers can secure evolving traffic flows. 

  • How do new technologies change security needs, and how does this differ by industry? 
  • Are cloud-based firewalls a workable alternative security strategy? In what situations? 
  • What are the best strategies for policy updates in the modern WAN environment? 
  • What challenges does the move from private to public cloud for business applications present? 
  • How can enterprises prepare for known threats such as DDOS? 
  • How do you deal with visibility in cases like SaaS that is often delivered over SSL? 

INTERACTIVE Q&A 

15:00   AFTERNOON COFFEE BREAK & EXHIBIT HALL

15:35   TELEGEOGRAPHY PRESENTATION: SD-WAN PROVIDER LANDSCAPE—SERVICE DELIVERY, PRICING MODELS, AND M&A IN THE SOFTWARE DRIVEN NETWORK MARKETPLACE

This TeleGeography presentation will review the SD-WAN provider landscape and delve into how vendors sell and deliver SD-WAN service differently, and examine different models such as vendor-direct service, carrier-provided service, and managed services provider-based service. 

16:00   PANEL DISCUSSION: SEEKING PEAK PERFORMANCE—MONITORING, SLAS, AND QOE IN THE POST-MPLS WAN

One of the most common reasons enterprises have indicated they are adoption SD-WAN is to improve network performance and reliability. Regardless of whether a company has adopted SD-WAN or has some other version of a hybrid network and specific NFVs, it is increasingly clear that few WANs will simply rely on MPLS and WAN optimization to maintain network functionality and internal or external customer “quality of experience” (QoE) going forward. This panel will home in on the growing list of alternatives to maintain excellent network performance, from SD-WAN monitoring features, to cloud monitoring, and will explore the future possibilities of things like blockchain, and end-to-end SLAs on internet service. 

  • What are the key monitoring and performance capabilities of SD-WAN? How do they differ by provider? 
  • How can WAN managers best track specific application performance, including the end-to-end internal customer QoE? 
  • What are the future possibilities for blockchain in SDx and how might they assist in areas such as ERP performance? 
  • How are SLAs changing as enterprises leave the end-to-end MPLS environment? Are application-specific SLAs possible? 
  • Are end-to-end SLAs on dedicated internet access available from some providers? How does pricing and service compare to MPLS? 

INTERACTIVE Q&A 

16:40   LIVE POLL

16:50   CLOSING REMARKS AND DRINKS SPONSOR SPEECH

17:00   NETWORKING DRINKS

18:00   CLOSE OF DAY ONE

DAY TWO: THURSDAY 18 OCTOBER 2018  

8:30   WAN ENTERPRISE FORUM BREAKFAST CLUB

The WAN Enterprise Forum Breakfast club is an intimate enterprise-only event intended to foster conversation and build a community of enterprise network managers. In addition to nourishment to begin the day, this session offers members of the WAN Enterprise Forum the opportunity to discuss candidly the challenges in running their networks and glean insight and guidance from their peers. 

8:30   REGISTRATION AND REFRESHMENTS & EXHIBIT HALL

9:30   OPENING REMARKS

9:35   LIVE POLL

9:40   ENTERPRISE CASE STUDY: WAN ARCHITECTURE FOR THE CLOUD

10:05   PANEL DISCUSSION: DELIVERING THE CLOUD—CLOUD CONNECTION MODELS, SECURITY AND PERFORMANCE  

While the WAN managers have adapted their networks to the clouds, the cloud providers have also adopted new strategies to accommodate and engage with enterprise users either directly or through channel partners. Cloud provider geography and different strategies for connecting to cloud providers can affect enterprise application performance and have a direct effect on WAN design. This panel is designed to see cloud from the perspective of the cloud providers as well as end users and network providers and delve more deeply into: 

  • What are the most common ways enterprises connect to the cloud? Internet? Peering (public or private)? VPN? Dedicated connections?  
  • Do CSPs work directly with enterprises typically, or is it more common for carriers to assist enterprises in connecting to cloud services?  
  • Is there an increased role of network fabric providers connecting to data centers, such as Megaport, PacketFabric, and now Equinix? 
  • Who are the primary CSP channel partners for offering cloud services to enterprises (carriers, colo operators, VARs, MSPs etc.)? How can enterprises design their network to ensure performance of applications that are being accessed remotely?  
  • What are the costs and network factors enterprises should consider when moving an application to the cloud? 
  • How does cloud provider geography affect network design? 

10:45   MORNING COFFEE BREAK & EXHIBIT HALL

11:20   TELEGEOGRAPHY PRESENTATION: PROVIDER LANDSCAPES—HOW THE CSP AND NETWORK PROVIDER BACKBONE GEOGRAPHY AFFECTS THE WAN

TeleGeography reviews trends in enterprise network footprints, connections to the cloud and CSP geography, as well as global submarine networks, pricing, and traffic. Matching your physical network needs with those of your provider can have an important effect on costs and performance. 

11:45   PANEL DISCUSSION: PICKING YOUR PARTNERS—SOURCING AND SELECTION STRATEGIES FOR THE INFRASTRUCTURE MANAGER

The SD-WAN overlay network opens up the possibilty for WAN managers to rethink the topology, technology, and vendors of their physical network. This panel will explore and debate the choices WAN managers face for network, equipment, and UC sourcing in the hybrid environment, including questions such as:  

  • Does SD-WAN facilitate a regional WAN sourcing strategy over a one-stop-shop global WAN solution? Or does this still depend on other factors such as WAN requirements, internal IT expertise and others?  
  • How can enterprises best choose between a fully managed service and network-only service? 
  • What criteria should WAN managers use to evaluate network and communications providers? 
  • What are the best practices for RFIs and RFPs? 
  • In what cases should an enterprise get overlay or other ancillary services from their network or managed services provider and in what cases should they go with a “DIY” approach? 
  • What about mobile convergence? Are there reasons to source mobile and wireline or WAN service from the same providers?  

12:25   LUNCH & EXHIBIT HALL

13:25   LIVE POLL

13:35    ENTERPRISE CASE STUDY: WAN ARCHITECTURE FOR EMERGING IT SERVICES

14:00   PANEL DISCUSSION: POSTCARDS FROM THE EDGE— SEEKING SOLUTIONS FOR REMOTE SITES, UNCOMPETITIVE MARKETS, M&A, AND OTHER NETWORK HEADACHES

The typical WAN manager for a multinational corporation has to balance budget priorities, IT requirements, and geographically diverse locations. Many however are saddled with those challenges plus rural or remote sites, locations in difficult markets, and developing and less competitive telecom markets. Others have frequent acquisitions to manage or rapidly growing businesses that require constant attention both in terms of architecture and sourcing. This panel aims to outline some of the extra challenges infrastructure managers might face and strategies to overcome them. 

  • What are the most difficult markets for network connectivity and how have enterprises and providers worked to do business in those places?  
  • Whether it is manufacturing, resource extraction, or other rural industries, what are the best tools and strategies to connect remote markets?  
  • If your company frequently engages in acquisition or experiences rapid growth, how do you maintain service and continuity across an ever-expanding WAN? 
  • How has the explosion of telework and mobile employees impacted end-to-end WAN management? 
  • What are the best strategies for handling growing bandwidth demands and shrinking budgets? 

INTERACTIVE Q&A 

14:40   AFTERNOON COFFEE BREAK & EXHIBIT HALL

15:15   ENTERPRISE CASE STUDY: RIGHT SIZED NETWORK—CUT COSTS OR IMPROVE PERFORMANCE? 

15:40   PANEL DISCUSSION: ANALYST AND CONSULTANT ROUNDUP — LESSONS LEARNED AT THE WAN SUMMIT LONDON 2018

This panel will review the key themes that have emerged from this WAN Summit and provide delegates with the primary take home points and action items that grew out of the case studies and panel sessions. This panel of consultants and analysts will help the enterprise and vendor delegates conceptualize how to utilize new information that emerged in our case studies and panels. 

  • What were the key themes you will take away from this Summit? 
  • What was the most interesting new thing you learned? 
  • What can we expect to see in the WAN market emerging over the next year? 
  • What advice would you have for network providers trying to stay relevant in this market? 
  • What are the key action items you would advise end-users to leave with? 

16:20   CLOSING REMARKS FROM THE CHAIR

16:25   EXHIBIT HALL AND NETWORKING

18:00   CLOSE OF CONFERENCE