London

21 & 22 October 2019, QEII Centre London

2019 Advisory Board

  • Peter Ingleson, Network Communication Manager, ATRADIUS

  • Julian Simpson, Network & Infrastructure Consultant, DENTONS

  • Ian Calderbank, Enterprise Network Architect, PAGEGROUP

  • Simon Lodge, Principal Network Architect, PEARSON

  • Dimitrios Voutsinas, Head of Network Design and Development, REFINITIV

 

2019 Agenda Preview

Day One: Monday, 21 October 2019

8:15 REGISTRATION AND REFRESHMENTS

9:00 OPENING REMARKS

Greg Bryan, Senior Manager, Enterprise Research, TELEGEOGRAPHY

9:10 LIVE POLL #1

9:20 ENTERPRISE CASE STUDY: EASYJET & CENTURYLINK

Claudio Scola, Director of Product Management EMEA, CENTURYLINK
Phil Wood
, Director of IT Service Delivery, EASYJET


9:45 PANEL DISCUSSION: THE VIEW FROM THE OTHER SIDE — EXPERIENCES WITH SD-WAN POST-IMPLEMENTATION

While some enterprise WAN managers continue to evaluate SD-WAN as a new technology, many enterprises have had SD-WAN deployed in their global networks for a year or more now and have accumulated experience with implementation and daily operation. This session will review network management post-SD-WAN and will allow end-users, carriers, and vendors to explore experiences in how SD-WAN solved old problems and what if any new ones have arisen since deployment.

  • How does SD-WAN performance compare to expectations?

  • How do you define a success POC?

  • What are the key lessons WAN managers should take away from the POC process?

  • How has SD-WAN changed day-to-day operations for the WAN manager and network architects on the team?

  • How has SD-WAN impacted overall WAN spending?

  • What are the key things everyone in the room considering SD-WAN should avoid? What should they be wary of?

  • What has been the experience with you or your customers on keeping MPLS and how has time with SD-WAN changed that? What is the future of MPLS?

  • What virtual network functions do WAN managers most often deploy with SD-WAN?

  • How should enterprises sell SD-WAN adoption internally?

  • What are the key concerns with VNFs and service orchestration?

Robin Atkin, Network Architect, BARCLAYS
Peter Job
, CEO, INTERGENCE
Nick Conway
, Senior Manager (Smart Networks), WAVESTONE
Moderator: Adrian Joyce, Head of Consulting, THE NETWORK COLLECTIVE

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10:25 MORNING COFFEE BREAK & EXHIBIT HALL

10:55 ENTERPRISE CASE STUDY

11:20 PANEL DISCUSSION: SAFE & SECURE — HOW SD-WAN AND CLOUD HAVE CHANGED WAN SECURITY

As enterprises move away from on-premises data centers, adopt SaaS and IaaS technologies, and diversify their site connectivity through SD-WAN, the methods used to secure the WAN are fundamentally changing. WAN managers must rethink not only network security strategies, but also how to manage network security responsibilities with their Cloud Service Providers and their internal security colleagues. This panel will explore how WAN security has changed and what WAN managers need to do now to prepare for the future.

  • How do you secure cloud services? What are the different security responsibilities of the CSP and the enterprise?

  • How do you determine the demarcation between responsibilities of various teams and stakeholders?

  • What are the security challenges that come with a hybridized WAN connected to the internet? Is perimeter-based security still sufficient, or do WAN managers need to move to other methods (ex. Managing access by user)?

  • How do you define “Zero Trust” or “Software-defined perimeter” security? Best practices?

  • How realistic is the idea of a “single pane of glass” that manages WAN performance alongside security?

  • How can IT teams avoid “silos” in security decision making?

  • Question about moving away from on-premises datacenters and/or consolidating data centers?

  • Some verticals such as manufacturing and health care already see substantial threats from IoT devices connected to the WAN. How can WAN managers best secure IoT and machine-to-machine connections?

Laurent Zimmerli, Head of Product Marketing, OPEN SYSTEMS
Thomas Quinlan
, Solution Architect, ZSCALER
Moderator: Leo Whyte, Principal Consultant, PA CONSULTING

12:00 TELEGEOGRAPHY PRESENTATION: BENCHMARKING ENTERPRISE NETWORKS

 Gone are the days when benchmarking meant making sure that the MPLS prices on the proposal had fallen as fast as the market. Now there are a dizzying array of products, management levels, and suppliers to consider when putting together a WAN. In this session we will review how different hybrid and SD-WAN options can impact the network bottom line.

Greg Bryan, Senior Manager, Enterprise Research, TELEGEOGRAPHY

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12:25 LUNCH & EXHIBIT HALL            

13:25 LIVE POLL #2

13:35 ENTERPRISE CASE STUDY: MOVING PAST MPLS IN DIFFICULT MARKETS

James Kirkby, EAME Network Manager, CGG

14:00 PANEL DISCUSSION: PUTTING IN YOUR BEST EFFORTS — INTEGRATING INTERNET AND OTHER ALTERNATIVES INTO THE WAN

SD-WAN has revolutionized network service options with a network overlay, but the underlay of physical connectivity remains the foundation of the WAN. Network managers now have a broader array of possibilities both for their network technologies like MPLS and DIA and their local access technologies like utilizing business broadband or wireless, including emerging 5G services. This session will explore and compare the benefits and risks of various network technologies, both in the last kilometer and the global network.

  • How do enterprises determine the right mix of MPLS, DIA and broadband for their network?

  • In what situations is the privacy, prioritization, and security of MPLS no longer needed?

  • What are some “model portfolios” of access types per location type? Are two discrete connections sufficient?

  • What are the best analytical tools for monitoring and judging broadband quality and performance?

  • What tools if any help WAN managers judge quality in the sourcing process?

  • Is wireless moving beyond backups and temporary service to become a genuine alternative? What impact might 5G have on the WAN?

  • How can WAN managers determine whether access lines are truly diverse, with no single point of failure?       

Sander Barens, CCO, EXPEREO
Samir Desai
, Director of Product Management EMEA, GTT
Neil Miller
, Director of Solutions Engineering, THOUSANDEYES
Moderator: Steve Glasgow, Director (Smart Networks), WAVESTONE

25 EXHIBITORS ● 10 PITCHES ● 1 HOUR

25 EXHIBITORS ● 10 PITCHES ● 1 HOUR

14:40            

At the WAN Summit we know that you want as much information into new products & services as quickly as possible. That is why we will be holding a WAN Booth Sprint. While there is no running involved, it will allow you to listen to the latest offerings of 10 different companies in just one hour, without having to book a meeting, share your details or even having to take the first step. AND you’ll get to enter the WAN Summit prize draw.

  1. Pick up a stamp pass from the registration desk.

  2. Be in the exhibition area at 2:40pm

  3. When the bell sounds pick an exhibitor booth and enjoy a quick & concise 5-minute product pitch. No strings attached.

  4. When the next bell sounds, collect your stamp and move on the next booth.

  5. The next pitch will start with the bell.

  6. Repeat.

  7. Once you have collected your 10 stamps, fill out your information on the back of the card and return it to enter the prize draw.

  8. If you enjoyed a pitch, you can always return to the booth later for a more detailed discussion.

15:40 AFTERNOON COFFEE BREAK & EXHIBIT HALL

16:10 LIVE POLL #3

16:15 TELEGEOGRAPHY PRESENTATION: WAN MANAGER SURVEY AND SD-WAN LANDSCAPE

Do you ever wonder what your peers at other multinational corporations are thinking about WAN management topics? TeleGeography conducts surveys and interviews with WAN managers around the world to give you insight into what how other networks are configured, what products they are using, typical office bandwidth and strategies on SD-WAN, security and cloud. After reviewing these trends we will also cover the SD-WAN provider landscape and how it relates to WAN sourcing options.

Robert Schult, Research Director, TELEGEOGRAPHY

16:40 PANEL DISCUSSION: DIY OR MANAGED? — HOW TO PICK THE RIGHT MANAGEMENT LEVELS IN THE HYBRID WAN ERA

In the smart network age there are an increasing array of options for how much direct control the network team can have over the WAN. After selecting a their network providers, SD-WAN provider, and security provider, how much control should the enterprise maintain over their network? WAN managers need to decide what they want to directly monitor, what policies to have in place and how to apply them, and what happens during a service issue or security problem. This session will review the factors that influence these decisions and give experiences with various models.

  • What kinds of companies and situations best work with a largely outsourced network team from an MSP or carrier?

  • It is clear that DIY options can save money on network spend, but what are the trade offs with overhead costs etc.?

  • Does the technology/product choice and network architecture come first and dictate who manages and how, or is it the other way around—i.e. does the choice of management dictate the products and architecture of the network? Any examples from real implementations?

  • What are the differences between different levels of management for SD-WAN service?

  • When should enterprises consider a “co-managed SD-WAN” approach such as one in which they can create policies for apps, designate new branch sites and provision new apps, but their carrier/MSP handles network and equipment procurement, manages install, and troubleshooting?

  • How should we best manage layers 8, 9, & 10 of the OSI model? That is, politics, money, and dogmatic opinions? Organizational politics and structure can influence technological decision-making and IT teams or other stakeholders may have vested interests in certain approaches to WAN architecture. Is the role of the WAN manager that of diplomat, engineer or both?

Greg Ferro, Co-Founder & CEO, PACKET PUSHERS INTERACTIVE
Moderator:
Mark Sheard, Managing Director, TECHCALIBER UK

17:20 WAN BOOTH SPRINT PRIZE DRAW & CLOSING REMARKS

17:25 NETWORKING DRINKS

18:25 CLOSE OF DAY ONE

 

Day Two: Tuesday, 22 October 2019

8:30 ENTERPRISE BREAKFAST

Our second annual Enterprise Breakfast is an intimate enterprise-only event intended to foster conversation and build a community of enterprise network managers. In addition to nourishment to begin the day, this session offers attendees the opportunity to discuss candidly the challenges in running their networks and glean insight and guidance from their peers.

8:30 REGISTRATION AND REFRESHMENTS & EXHIBIT HALL

9:30 OPENING REMARKS

Greg Bryan, Senior Manager, Enterprise Research, TELEGEOGRAPHY

9:35 LIVE POLL #4

9:40 ENTERPRISE CASE STUDY: BUILDING HYBRID NETWORKS WITH SD-WAN

Stuart Cooney, Head of Global Infrastructure, COLART

10:05 ENTERPRISE CASE STUDY: CLOUD CONNECTIVITY & SD-WAN

David Steculorum, Senior Network Manager, NEWS UK

10:30 LIVE DEMO #1

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10:50 MORNING COFFEE BREAK & EXHIBIT HALL

11:20 TELEGEOGRAPHY PRESENTATION: PROVIDER LANDSCAPES—HOW THE CSP AND NETWORK PROVIDER BACKBONE GEOGRAPHY AFFECTS THE WAN

TeleGeography reviews trends in enterprise network footprints, connections to the cloud and CSP geography, as well as global submarine networks, pricing, and traffic. Matching your physical network needs with those of your provider can have an important effect on costs and performance.

Patrick Christian, Senior Analyst, TELEGEOGRAPHY


11:45 PANEL DISCUSSION: SOMEONE ELSE’S COMPUTER — BEST PRACTICES FOR CONNECTING TO AND SECURING ENTERPRISES’ CONNECTIONS TO THE CLOUD

There is no cloud, only someone else’s computer. In the past, the WAN manager had to network primarily if not entirely computers that belonged to the enterprise. Now those connections include devices of all types, on various access technologies, in varied and changing geographic locations, connecting to computers and networks primarily owned and operated by CSPs. This panel will review the options enterprises now have for getting the best connection to their various cloud providers, the best practices to secure those connections, and the best practices to ensure performance is the best it can be for the best price.

  • How do enterprises connect to cloud-based services? What are advantages and disadvantages of using internet, peering, VPN, or private transport links?

  • How are the CSP partner ecosystems evolving? Are CSPs working more directly with enterprises, or do enterprises rely more on partner service providers (telcos, colos, MSOs, system integrators) to assist enterprises in migrating to the cloud or connecting to cloud services?

  • CSPs offer networking services, such as Azure’s Virtual WAN or AWS’s Global Accelerator, that route traffic over their private networks instead of the public internet. What are the pros and cons of using a CSP network versus a carrier network? Are they a substitute for telco and ISP services or complementary?

  • How do you link together disparate public cloud operators?

  • What specific methods do CSPs and enterprises use to secure this new environment? What are some potential gaps in security? What role does SDN play in cloud security? Do you add additional layer of encryption for your Cloud hosted applications?

Adam Hill, CTO SD-WAN EMEAR, CISCO
Alan Stewart-Brown
, VP EMEA, OPENGEAR
Rubén Núñez García
, Global Product Marketing Manager - Wide Area Network Services, TELEFÓNICA BUSINESS SOLUTIONS
Moderator: Catherine Lucas, Founder & CEO, NAVIGACOM

12:25 LUNCH & EXHIBIT HALL

13:25 LIVE POLL

13:30 PANEL DISCUSSION: ONE STOP SHOP OR THE MARKETPLACE? — MANAGING SOURCING, CONTRACTS, SLAS, AND COSTS IN THE MULTI-VENDOR HYBRID NETWORK

The WAN marketplace is undergoing a fundamental shift. Just a few years ago many MNCs would simply renegotiate their global WAN services contract every 3 to 5 years to make sure that their prices matched general market declines and CoS and SLAs were meeting their needs. Now in addition to a network provider, many enterprises are negotiating perhaps several carriers or network providers, an SD-WAN vendor, ISPs or broadband aggregator, UC or UCaaS providers, cloud providers. This panel will explore the various options available and discuss not only which options might be optimal for certain enterprises, but also best practices for managing many suppliers.

  • How do enterprises adjust the RFI and RFP process to source hybrid networks from a large array of vendors?

  • What happens when contracts might not be in “sync” and are up for renewal at different times?

  • What happens to contracts, SLAs, and vendor relationship management when an enterprise goes from one or two primary providers to several providers scattered across the globe?

  • Are there enterprises or situations that might still lend themselves to a “one stop shop” provider who can sell internet, network connectivity, SD-WAN, and even some security under a single deal?

  • When would the opposite be most appropriate, i.e. an enterprise that goes vendor direct, ISP direct, and security vendor direct?

  • What about security? Should enterprises look more to integrate security into SD-WAN? Get security though a managed service? Go directly to security vendors?

  • What levels of diversity are needed in what situations? What are the various levels? (i.e. providers, ducts, technologies, etc.)

Moderator: Richard Brown, Managing Director, STRAXIA


14:10 ENTERPRISE ROUND TABLE SESSION ONE

Networking professionals from across verticals come together to share tips, discuss common challenges, and get to know each other in this series of community-building meetings. Discussion breakouts include:

  • Network Challenges in Financial Services

  • SD-WAN from Research to Rollout

  • Cloud Connectivity and Security

  • Sourcing and Performance Strategies for Hybrid Networks

14:50 ENTERPRISE ROUND TABLE SESSION TWO

  • Aligning WAN and Security Priorities in the IT Team

  • SD-WAN from Research to Rollout

  • Cloud Connectivity and Security

  • Sourcing and Performance Strategies for Hybrid Networks

15:30 LIVE DEMO #2

15:50 AFTERNOON COFFEE BREAK

16:20 PANEL DISCUSSION: ANALYST AND CONSULTANT ROUNDUP—LESSONS LEARNED AT THE WAN SUMMIT LONDON 2019

This panel will review the key themes that have emerged from this WAN Summit and provide delegates with the primary take home points and action items that grew out of the case studies and panel sessions. This panel of consultants and analysts will help the enterprise and vendor delegates conceptualize how to utilize new information that emerged in our case studies and panels.

  • What were the key themes you will take away from this Summit?

  • What was the most interesting new thing you learned?

  • What can we expect to see in the WAN market emerging over the next year?

  • What advice would you have for network providers trying to stay relevant in this market?

  • What are the key action items you would advise end-users to leave with?

17:00 CLOSING REMARKS FROM THE CHAIR

17:05 CLOSE OF CONFERENCE