London

Lancaster Hotel London, 17-18 October 2017

Agenda

Conference Day One: 18th October. 2016

8:15 Registration & Refreshments

9:00 Opening Remarks

Greg Bryan, Senior Manager, Enterprise Research, TELEGEOGRAPHY

9:10 Keynote: What Is Ahead For WAN – Separating Hype From Reality

Carriers are deploying new WAN designs and service features to meet specific business requirements. This session will focus on what new technologies a corporate WAN buyer should anticipate adopting, and what trends are just hype.

Mark Bennett, Head of Global Fixed Connectivity, VODAFONE

9:35 Panel: The Hybrid WAN — How SD-WAN, Internet, and Business Broadband are Changing the WAN

The decade plus dominance of the all-MPLS WAN is waning and hybrid network solutions that incorporate dedicated internet access and business broadband are becoming increasingly more common. The session will gather experiences from carriers, vendors, and end-users on why they moved traffic to the internet, how they integrated SD-WAN into their network strategy, and what they learned along the way. Topics will include:

  • What challenges do enterprises typically encounter during the transition from all-MPLS to a hybrid WAN? 
  • How much can organizations realistically expect to save by moving to a hybrid WAN?
  • How have traffic prioritization and SLAs changed? How do network managers balance performance versus cost savings?  
  • What are the implications for network security, and how do IT security models need to evolve with the emergence of hybrid WANs?
  • Are there countries or regions where local ISP broadband is not adequate for WAN use? What markets are particularly well suited to making this transition, both in terms of price, as well as service reliability?

Gilles DeWorm, Senior Technology Manager, Network Connectivity, JOHNSON & JOHNSON
Johan Witters, IP Regional PLM for evolution of business services to SDN and NFV, NOKIA
Stefan Olofsson, Distinguished Architect, VIPTELA
Chandro Prasad, Senior Director, SDWAN and NFV, CISCO
Ray Wong, Principal Solution Architect EMEA, VELOCLOUD
Moderator: Erik Kreifeldt, Senior Analyst, TELEGEOGRAPHY

10:15 Enterprise Case Study: Improving Network Assurance for Apps in the Cloud

Dipesh Patel, Senior Network Architect, CISCO

10:40 Morning Coffee Break & Dedicated Networking

11:10 TeleGeography Presentation: Benchmarking Enterprise Networks — What Should Enterprises Pay Across the World and Across the Network? 

This session will feature a TeleGeography presentation on global data and voice pricing trends and how they can be applied to enterprise networks. It will demonstrate a hypothetical WAN scenario used to model network configuration changes and how they can impact network spend in the future.

Greg Bryan, Senior Manager, Enterprise Research, TELEGEOGRAPHY

11:30 Enterprise Case Study: The ‘Hows’ and ‘Whys’ of Implementing SD-WAN

This end user case study will explore the business case for SD-WAN and some of the architectural and design changes that are necessary to integrate this new technology into the WAN. 

Gilles DeWorm, Senior Technology Manager, Network Connectivity, JOHNSON & JOHNSON

11:55 Lunch

13:25 Panel: Delivering the Cloud to Corporate Customers and Employees

As corporate computing is increasingly done in the cloud, WAN managers are left with the task of making sure the network can accommodate the resulting shifts in traffic. The geography and technology of the network is now intertwined with the location of corporate data centers, neutral colo facilities, and cloud providers presence. This panel will highlight issues and experiences with delivering the cloud both to the enterprise and to users within the enterprise.

  • Should enterprises access the cloud through MPLS networks?
  • How can network managers best balance cloud traffic with tight budgets? How can they best manage usage-based services?  
  • How does the increasing use of cloud services by enterprise employees impact the choice of branch office access/broadband selection?
  • How important is a cloud provider’s geographic footprint? How does this differ by the type of cloud service being used?  
  • When are direct connects necessary? When can IP transit suffice?
  • What are the best practices for securing different types of cloud traffic?

Andy Johnson, MD, EMEA, GTT
Michael Winterson, MD, Business Development EMEA, EQUINIX
Lionel Marie, Lead Network Architect, SCHNEIDER ELECTRIC
Paul Griffiths, Technical Director, Advanced Technology Group, RIVERBED TECHNOLOGY
Mary Stanhope, Vice President Marketing, GLOBAL CAPACITY
Moderator: Patrick Christian, Senior Analyst, TELEGEOGRAPHY

14:05 Enterprise Case Study: Changing the WAN for the Cloud

This is a presentation by an enterprise that had to redesign its network to accommodate increased cloud utilization. This presentation will review the network challenges that cloud introduced, what products or technologies the company selected to address them, and what key lessons it learned in the process of adaptation.

Lionel Marie, Lead Network Architect, SCHNEIDER ELECTRIC

14:30 Afternoon Coffee Break

15:00 Enterprise Case Study: Deploying SD-WAN at Scale  

Within six months, Gap transformed 1000+ sites of it's retail network from a traditional WAN to SD-WAN using Viptela. Snehal will explain Gap's evaluation criteria for this transformation based on platform requirements, integration into existing networks and, most importantly, scale. He will cover the tools and processes that were needed in operationalizing this new technology - and the importance of features like central manageability and zero touch provisioning. 

Snehal Patel, Network Architect, GAP

15:25 Panel: Tales from Network Architecture — Challenges, Failures, and Successes of Meeting Business Needs on a Budget

The challenge of sourcing networks is not a merely matter of network architecture, but also managing vendor relationships, understanding IT needs, and marketing new network technologies or configurations internally. This panel will feature experiences and insights about the business of sourcing and managing networks.

  • Ideas for balancing tight budgets with growing traffic demand.
  • Experiences with translating the needs of disparate IT teams into a network that minmizes cost and maximizes functionality across the enterprise.
  • Tips for managing carrier and vendor relationships, including provisioning times, SLA enforcement, billing, and communication in general.
  • Tips for marketing network changes to IT managers and the CFO.
  • Exploration of key problem areas such as provisioning time, continuity of service, and managing connectivity issues.
  • How can carriers improve their performance when they are relying on third parties for end-to-end service?

Simon Pamplin, EMEA Technical Sales Director, SILVER PEAK
Jason Wells, Managing Director EMEA, ARYAKA
Nick Kephart, Senior Director Product Marketing, THOUSANDEYES
Karl Brown, Product Management / Product Marketing Expert, CITRIX
Andy Wood, VP, Service Provider Group, TATA COMMUNICATIONS
Moderator: Mark Sheard, Managing Director, TECHCALIBER UK 

16:15 Live Polls and Extended Q&A

16:45 Closing Remarks --- Drink Sponsor speech

17:00 Networking Drinks

18:00 Close of Day One

 

Conference Day Two: 19th October, 2016

8:30 Registration & Refreshments

9:00 Opening Remarks from the Chair

Greg Bryan, Senior Manager, Enterprise Research, TELEGEOGRAPHY

9:10 Keynote: How SD-WAN is changing the Design and Technology of the WAN

This keynote will present the carrier or vendor perspective on integrating SD-WAN technology into existing network design. What can this new technology offer to enterprise customers and how does it change the way we understand the WAN?

Matthew Finnie, Chief Technology Officer, INTEROUTE

9:35 Panel: The Future of Work – How the Changing Nature of the Workplace is Affecting the WAN

Cloud, telework, mobility, BYOD, OTT communications, collaboration and a host of other changes are having a large impact not just on how we work, but on how WAN managers ensure an available, reliable, and secure network. This panel will explore how the nature of work is changing and what tools are now available to accommodate these changes. The panelists will discuss monitoring, SD-WAN, cloud and software based services, security, and emerging managed services and how they will enable the WAN of the present and future: 

  • What changes in how we work will have the biggest impact on the WAN? 
  • What are some key emerging collaboration tools you have employed and how do they impact the WAN?
  • What role does mobility play in the WAN, both for employees and for office connections? 
  • How has security moved beyond MPLS? What are the benefits of new WAN security techniques?
  • What role does monitoring play in facilitating the use of services such as consumer broadband? 
  • What particular challenges does BYOD present?  Are there particular challenges for highly regulated industries such as banking/finance?  

Dave Chen,  Product Marketing, ARUBA, A HEWLETT PACKARD COMPANY
Dipesh Patel, Senior Network Architect, CISCO
Alberto Pedraz, Senior Director IT, Global Connectivity & Workplace , ADIDAS GROUP
Francois Devienne, Co-Founder, BORDER6
Mathias Zimmermann, Chief Solution Architect, NTT EUROPE
Moderator: Phil Irvine, Managing Consultant, PA Consulting

10:15 Enterprise Case Study: An Update – Augmenting the WAN with Broadband Internet

Alberto Pedraz, Senior Director IT, Global Connectivity & Workplace, ADIDAS GROUP

10:40 Morning Coffee Break

11:10 TeleGeography Presentation: Submarine Cable & Terrestrial Network Geography and Pricing

A TeleGeography presentation on the global network of submarine and terrestrial carrier networks and their paths, pricing, traffic levels, and how it relates to the corporate network.

Erik Kreifeldt, Senior Analyst, TELEGEOGRAPHY

11:30 Enterprise Case Study: Moving Air Liquide’s WAN Away from MPLS and Preparing it for the Cloud

Richard Schmidt, Network & Telephony Technology Analyst, AIR LIQUIDE

11:55 Procuring the Network: Strategies for Contracts, Negotiations, and Regulations

As if finding the right technologies, architectures, and vendors for your network weren’t enough, successful implementation requires favorable terms and conditions. This panel will discuss critical network procurement tactics for establishing vendor contracts, best practices for negotiation from both sides of the table, and how to manage different regulatory environments across a global network.

  • How can vendors be partners rather than just suppliers?
  • How can buyers make the most of the RFP processes? 
  • How can buyers and sellers agree on the best prices for networks services? 
  • What are contract terms that are most frequently the subject of conflict between vendors and customers?
  • What contract terms should a buyer also insist on having?
  • How do individual country telecom regulations impact the corporate WAN? What can WAN procurement teams do to mitigate some of these challenges?
  • How should customers evaluate procurement from a single provider verses managing many suppliers?
  • What is the important of a statement of work and a clear commercial discipline?

Catherine Lucas, CEO, NAVIGACOM
Mark Sheard, Managing Director, TECHCALIBER UK
John Waterhouse, CEO, THE NETWORK COLLECTIVE
Andrew Wilson, Director, Government, Energies and Utilities Practice, WAVESTONE
Phil Irvine, Communication Technology Sourcing and Transformation Leader, PA CONSULTING
Moderator: Rob Schult, Research Director, TELEGEOGRAPHY

12:35 Lunch

14:00 Panel: The Path Ahead — Carriers Review their Network Roadmaps

We are at the beginning of a period of sweeping change in the corporate networks sector driven by the rise of cloud services, the emergence of new networking technologies and changes in user devices, applications, and behaviors. This panel will explore how carriers are responding to changing network needs and what they see coming over the next five years.

  • How have SDN and NFV been implemented in carrier networks and what changes will they bring to enterprise customers? How are carriers working to extend the benefits of SDN to partner sites? 
  • How can network monitoring and data collection make corporate WANs more efficient and secure?
  • How will SD-WAN affect demand for MPLS and how are carriers responding to this new technology? 
  • How will architectures change and adapt to demands of BYOD and the consumerization of IT?
  • What role will layer 2 play in the WAN? Will demand for Ethernet VPNs expand?

Cristian Lopez, SDN NFV Marketing, TELEFONICA
Keith Langridge, Vice President of Network Services, BT GLOBAL SERVICES
Ron de Ruiter, CEO, GLOBALINTER.NET
Richard Kitney, Business Development Specialist -- Hybrid Networks, ORANGE BUSINESS SERVICES
Abdulsalam Abumelha, General Manager, Wholesale Global Services, SAUDI TELECOM COMPANY (STC) 
Adam Godwin, Head of Global Wholesale EMEA, TELSTRA
Moderator: Erik Kreifeldt, Senior Analyst, TELEGEOGRAPHY

14:40 Knowledge Exchange: Insights from the floor session one

The afternoon will be dedicated to a series of breakout roundtable sessions. These interactive small group discussions will offer examples of real-life scenarios and challenges, enabling delegates to understand better how the experiences and strategies of others can apply to your business. They also provide delegates with an opportunity to explore questions raised by the summit in more depth, with audience members determining their own needs and outcomes based on experience from within their own organizations. Seated at round tables, each group will have the opportunity to challenge and debate the topics discussed on the main stage, offering delegates the opportunity for both peer-to-peer exchange and expert guidance.

Delegates will get to choose from 2 of the following topics: 

  1. SD-WAN & Hybrid Networks
    While we have some great case studies and panels devoted entirely to hybrid networks and SD-WAN, this breakout session will provide both enterprises and vendors in the audience the opportunity to follow up on questions from the sessions and have deeper conversations about SD-WAN deployments. While the conversation is free for you to direct, past discussions have included specific cases where internet is sufficient, examples of how traffic balancing has worked, changes in network architecture to adopt hybrid WANs, selecting SD-WAN providers, and application performance issues.
  2. Connecting to the Cloud
    We have heard both a case study and a panel devoted to changing the WAN for the cloud and connecting to the cloud, but this breakout session will allow you to follow up on questions from the sessions and have deeper conversations about how cloud adoption has changed the way we purchase, architect, and utilize the WAN. While the direction of the conversation is up to you to direct, topics might include cloud application performance, security—of cloud applications themselves and cloud-based security services, how bring-your-own-device and remote/home workers affect cloud applications and services, and how to navigate different data storage and transmission rules.
  3. Collaboration / Future of Work
    As we heard in the Future of Work panel, the way that employees, contractors, and customers interact with the corporate WAN is changing, and presenting new challenges. This breakout session will allow you to raise additional questions and get a deeper understanding of how unified communications and collaboration are evolving, and how this affects the business of WAN design and procurement. Topics might include bring-your-own-device and remote workers, experiences with mixing OTT services with and more traditional voice and video services, how employees regard communication tool performance, and what that means for the WAN manager.

15:25 Break

15:55 Knowledge Exchange: Insights from the floor session two

Delegates will choose from 1 of the following topics:

  1. SD-WAN & Hybrid Networks
  2. Connecting to the Cloud
  3. WAN Monitoring & Security

These topics pervade several sessions and case studies, but this breakout session will provide both enterprise and vendor executives a forum to discuss issues in WAN monitoring and security at a deeper level. The direction of the conversation is up to the audience, but potential topics include specific experiences with traffic and load balancing tools and how those tools affected performance, ways to insure that data stored in the cloud is secure and meeting reporting requirements, security in the broadband/internet environment, and local versus cloud-based firewalls, especially in the internet-based WAN.

16:40 Closing Remarks

16:50 End of Conference